Online Services

Notice to Customers About an Impending System Change

We are planning a system upgrade to improve our services. On Tuesday, May 5th at midnight EST we are shutting down the current Permit and BTR Online Services functions. On Monday, May 11th, we will launch a new and improved system.    

The New Online Permit system will change how you apply for permits, inquiries on permits and business tax payments.

Visit the New Citizen Self Service (CSS) System  

For instructions on how to register a new account, search for records, apply for permits and plans, and pay your invoice, view our tutorials page:

 Citizen Self Service (CSS) System Tutorials