Privacy Policy

Web and Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and City of Pinellas Park and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to City of Pinellas Park include The City of Pinellas Park website is a citizen services and information website. By using the City of Pinellas Park website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, City of Pinellas Park may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Statistical Data

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.

Use of your Personal Information 

City of Pinellas Park collects and uses your personal information to operate its website(s) and deliver the services you have requested.

City of Pinellas Park may also use your personally identifiable information to inform you of other services available from City of Pinellas Park.  

Sharing Information with Third Parties

City of Pinellas Park does not sell, rent or lease its customer lists to third parties.

City of Pinellas Park may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for Services. All such third parties are prohibited from using your personal information except to provide these services to City of Pinellas Park, and they are required to maintain the confidentiality of your information.

City of Pinellas Park may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on City of Pinellas Park or the site; (b) protect and defend the rights or property of City of Pinellas Park; and/or (c) act under exigent circumstances to protect the personal safety of users of City of Pinellas Park, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by City of Pinellas Park. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the City of Pinellas Park website.

City of Pinellas Park Mobile App

City of Pinellas Park is using CivicPlus and SeeClickFix, as an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows Pinellas Park citizens to report non-emergency related issues to the City. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.

SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible. Your email address will never be displayed publicly.

Use of Cookies

The City of Pinellas Park website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize City of Pinellas Park pages, or register with City of Pinellas Park site or services, a cookie helps City of Pinellas Park to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same City of Pinellas Park website, the information you previously provided can be retrieved, so you can easily use the City of Pinellas Park features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the City of Pinellas Park services or websites you visit.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

City of Pinellas Park secures your personal information from unauthorized access, use, or disclosure. City of Pinellas Park uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

City of Pinellas Park does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, City of Pinellas Park may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from City of Pinellas Park or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from City of Pinellas Park, you may opt out of such communications by clicking the unsubscribe link.

Florida Public Records Law

By using this website, you are acknowledging that any personal information that you provide is subject to Florida’s Public Records Policy as stated in Chapter 119 of Florida Statues, and Article I, section 24 of the Florida constitution.

Visitors to the site should be aware that Florida Statute 119 declares that it is the policy of this state that municipal records shall be open for personal inspection. Information collected by the City of Pinellas Park resulting from the use of its websites may be subject to a public records request, if not otherwise protected from disclosure.

Under Florida’s public records law, email addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to the city of Pinellas Park. Instead, please contact the appropriate agency at the city by calling 727-369-0700 or writing to City of Pinellas Park at 5141 78th Ave., Pinellas Park, Florida 33781-2498.

Email communications made through this site shall in no way be deemed to constitute legal notice to the City of Pinellas Park. Email communications sent directly to city employees may be used to address business issues and website content.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

City of Pinellas Park reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

City of Pinellas Park welcomes your questions or comments regarding this Statement of Privacy. If you believe that City of Pinellas Park has not adhered to this Statement, please contact City of Pinellas Park at:

City of Pinellas Park

5141 78th Ave

Pinellas Park, Florida 33781-2498

Telephone number:


Effective as of March 06, 2020