PPLC Fine Free FAQ

No Overdue Fines at PPLC Member Libraries Effective October 1, 2021

1. What happens if my items are overdue/late?  

•  Accounts will be blocked when any item is 10 days past its current due date. 
•  Accounts will be unblocked when items are returned in good condition - no overdue fines result!

2. What happens when my account is blocked? 

• You will not be able to place holds, borrow, or renew other library items. New activity in Overdrive/Libby and renewal of expired library cards will also be restricted.
• Your account will show the billed cost of the outstanding items plus processing fees; these charges will be cancelled as soon as the items are returned in good condition.

3. How do I unblock my account? 

• Simply return any overdue items in good condition! If any materials have been damaged or lost, visit the library to pay for them. It’s best to do this within 45 days to avoid a possible $10 collection referral fee.

4. What happens to the fines currently on my account? 

• All overdue/late fines will be eliminated on October 1, 2021. 
• Fines for damaged and lost/unreturned items will remain on your account, as will any collection fees associated with such materials.

5. How can I tell if my account is blocked? 

• You can log into your account 24/7 at pplc.us/my-account or download the PPLC app. 
• An overdue notice (5 days late) and bill (10 days) will be generated; delivery time may vary depending on your notification preferences and/or device settings. 

6. What else do I need to know? 

• As long as there is no hold/wait list for the title you’ve borrowed, many items can be renewed 3 times. The first 2 renewals will happen automatically. You must request the 3rd renewal.
• The East Lake and Palm Harbor Libraries will continue to charge overdue fines for special collections.