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Posted on: November 14, 2020

Notice to Customers about a System Update

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Notice to Customers about a System Update


We upgraded our online Citizen Self Service (CSS) bill pay system on November 14, 2020. Starting on November 16, 2020 after 7:00 pm, the online CSS system will require you to re-register for your Utility Billing account and log in using your email address instead of a user name.   

Please follow these step-by-step instructions on how to re-register your CSS account:

Watch a Video

Read the Documentation 

IMPORTANT: You will need Adobe Reader software to read this document. A free download of Adobe Reader is available. Please select the appropriate version for your device:

Adobe Reader for PC 
Adobe Reader for Mac 
Adobe Reader for Android 
Adobe Reader for iPhone 
Other available versions 

Please contact Pinellas Park Customer Service at 727-369-0690 if you need assistance re-registering your account or logging into the CSS system.


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