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1. Where can I find the city’s W-9 information?

View IRS Form W-9 (PDF).

2. How can I view the city’s Annual Comprehensive Financial Report?

View most recent Annual Comprehensive Financial Report  (PDF).

3. How can I view the city’s Budget document?

View the City Budget.

4. What is the city’s federal ID number?

The federal ID number is 59-6000409.

5. What is the city’s tax exempt number?

The city’s tax exempt number is 85-8012514520C-3.

6. Where can I mail an invoice?

All invoices can be mailed to:

P.O. Box 1100 

Pinellas Park, FL 33780

7. Who can I talk to about a vendor payment (accounts payable)?

Vendors are alphabetized by company name and individuals by last name as follows:

• A-L: 727-369-0624
• M-Z: 727-369-0626

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1. What are permits and why do I need one?

Permits are the way the City of Pinellas Park regulates construction. There are several different types of permits, based on the type of construction. View our page on permit lists / permit needs.

2. When don't I need a permit?

Most major projects will require permits of some kind. This is necessary to ensure that all buildings meet minimum standards which protect its occupants and neighbors in everyday living and in the case of emergencies or natural disasters.

Some minor projects are allowed without obtaining building permits. However the construction of such projects should be in conformance with all applicable codes.

View our No Permits page which shows examples of when permits are not required.

3. What happens if I build without a permit?

If you begin construction without the required permit(s), a "Stop Work Order" will immediately be issued by an Inspector. You will be required to apply for the permit(s) and pay additional fees (twice the amount of the original fee). After the permit has been properly issued, you will then be required to uncover any work which has been covered so that it may be inspected prior to the release of the "Stop Work Order," or the building official may allow an engineer or architect to inspect and take responsibility for the work.

He would then have to write a letter to the building department accepting responsibility for the work and assuring the work complies with the code. In some cases, regulations or codes may not permit the type of construction that has been done. In this case, you may be required to replace or restore the area to its original condition prior to your construction.

4. How and where do I get a permit?

You may obtain a permit application in our Online Permit section or at the Building Development Division. See our page on Obtaining Permits.

5. What other information do I need to supply in order to apply for a permit?

When applying for a permit, the following information is required to complete the permit submittal:

• Description of the work
• Legal owner's name, address and phone number
• Location of the project (address)
• Square footage of the area being effected
• Valuation of the proposed work (what it would cost to hire a contractor to do the work)

6. Who can obtain a permit?

Permits may be issued to certain individuals. See who can obtain one and the permitting schedule on our Permit Issuing and Scheduling page.

Also, you may obtain a permit application in our Online Permit section or at the Building Development Division. See our page on Obtaining Permits.

7. How long does it take to get a permit?

Permit issuance periods vary. Some projects, such as re-roofs, water heaters, fences, sheds, etc. may be fully permitted over the counter, meaning a return trip won’t be needed. Other projects, however, require that plans be left for additional review. Most projects can be plan reviewed within ten working days.

You may obtain a permit application in our Online Permit section or at the Building Development Division. See our page on Obtaining Permits.

8. What if I have a permit but never called for inspections?

Generally, permits expire after 180 days if no inspections have been made. In order for the project to be complete, it must pass final inspection. If a permit expires before final inspection, the project is in violation of City codes. If this is the case, call 727-369-5647. We will help you to reactivate the permit or apply for another permit with as little inconvenience as possible. Our interest is in seeing your project is complete, including final inspection.

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1. Can I draw up my own plans?

Plans, drawings and specifications may be prepared by anyone for the following projects:

• Above ground pools and spas
• Driveways
• Fence - new / repair
• Patios / sidewalks

2. What about inspections?

It is your responsibility to insure inspections at specific times during construction are requested. You may have your contractor make the call, but it is still your responsibility, as the property owner, to make sure the inspections are made.

To learn about requirements, requests, and guidelines, view our Building Inspections page.

3. Can I do the work myself or do I have to hire a contractor?

Only owner occupied single family residence may do work requiring permits on their own property. The residential property owner will also need to fill out an "Owner / Occupant Affidavit" statement prior to the issuance of a permit.

4. How do I verify if a contractor is licensed?

Contractors are required to be licensed by the Pinellas County Construction Licensing Board (PCCLB). You can verify a contractors' license complaints by calling:

• The Better Business Bureau at 727-535-5522
• Pinellas County Construction Licensing Board (PCCLB) at 727-582-3100
• Pinellas Park Building Development Division at 727-369-5647

5. How do I determine the value of the job?

The value of a job is what it would cost to hire a contractor to do the work. See our tables on common fees.

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1. How do I report a possible City Code violation?

If you would like to report a possible City Code violation, you may:

• Email us.
• Call us at 727-369-5668
• Visit us at the Community Compliance Unit office, located at 7700 59th Street N. (Monday – Friday, 8am-5pm).

Information we receive is considered a public record and is subject to disclosure under Florida law. If you do not want your information released in response to a public records request, do not provide it to the City.

2. Can I report a possible City Code violation at night, or on the weekend?

Yes, you can report possible City Code violation at night, or on the weekend, by: 

• Sending an email
• Leaving a voice mail message at 727-369-5668

Complaints received outside regular business hours will be forwarded to the assigned Community Compliance Specialist the following work day.

If an immediate response is required at night or on the weekend, such as for noise nuisances, call the Police Department at their non-emergency number:  727-369-7864

Information we receive is considered a public record and is subject to disclosure under Florida law. If you do not want your information released in response to a public records request, do not provide it to the City.

3. If I file a complaint, can I remain anonymous?

No, complaints cannot be anonymous. Florida State Statute requires all complaints to be left with the name and address of the person leaving the complaint.

4. I have made complaints before, but nothing was ever done about it. Why is that?

There are several reasons why it might appear that nothing is being done to address your complaint:

• The complaint may not be a violation of a City code - differences in opinions or lifestyles do not always equal a code violation; 
• The time frame given for compliance may not have expired yet - depending on the nature of the violation, an extension may have been given (sometimes up to 30 days) to correct the violation; 
• There may be a Code Enforcement Board or Special Magistrate hearing scheduled or pending on the violation;
• The violation may have already had a hearing and may be running a daily fine/lien due to continued non-compliance; or
• The original City code violation may have come into compliance, but has now reoccurred.

You can always contact the assigned Community Compliance Specialist for an update or status report.  

If you don't have the assigned Specialist's contact information, send an email to or call us at 727-369-5668. Our office staff will forward your email or phone call to the assigned Specialist for a response.

5. Who is responsible for maintaining vacant properties and/or properties that are in foreclosure?

Vacant properties and properties that are in foreclosure (whether vacant or occupied) are to be maintained by the property owner and/or by the mortgage holder (or assigned local property manager). 

6. Who is responsible for maintaining public rights-of-way?

In most cases, the owner or occupant of the property which abuts any public right-of-way is responsible for maintaining that right-of-way.

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1. What zoning district is my property in?

The Zoning Division has made available a GIS where you can browse the City for your property. Click here City of Pinellas Park GIS Viewer (arcgis.com), enter address or parcel ID and select Zoning from the layers list menu on the right side of the page. You may also contact us for assistance in this at any time. Knowing what zoning district your property is in will help you with permitting, business licenses, due diligence, appraisals, etc.

2. Where can I put a fence in my yard?

All fences are permitted up to the property line, with limitations to height. Height is determined by which zoning district your home is in. Most residential districts allow up to 4 feet tall in the front yard and 6 feet tall in the rear and sides. "F" Farm Zoning District allows up to 6 feet on all property lines.

Commercial and industrial fence heights also vary based upon Zoning District. All fencing must abide by the visibility triangle regulations around driveways and intersections. To view more information on fencing regulations, click here SECTION 18-1530. - ACCESSORY USE AND SUPPLEMENTARY DISTRICT REGULATIONS | Land Development Code | Pinellas Park, FL | Municode Library.  

3. Where can I have a shed?

Residential properties are permitted a maximum of two sheds, except for lots zoned “F”, “RE”, or “RR,” which can have more under some circumstances. They are permitted in the rear and side yards but may not be located within easements. All sheds must be permitted through the Building Department. The following rules apply:

•    Sheds up to 200 square feet in area and 10 feet in height may be located up to 18 inches from property lines. 

•    If the shed is on a concrete slab or similar surface, it must maintain a five-foot setback from property lines. 

•    Any shed within five feet of a property line must be oriented so the roof channels water away from the closest property line. 

•    Any shed greater than 200 square feet and/or exceeding the 10-foot height limit must meet the applicable setbacks for the zoning district.  

•    Sheds should be located at least 10 feet away from the principal dwelling, though written authorization from the Fire Department may reduce this requirement. 

To view more information on sheds and accessory buildings, click here. SECTION 18-1530. - ACCESSORY USE AND SUPPLEMENTARY DISTRICT REGULATIONS | Land Development Code | Pinellas Park, FL | Municode Library

4. What are my setbacks?

Follow instructions above to find the correct zone for property. Click here, Quick Links • Pinellas Park, FL • CivicEngage (pinellas-park.com) then click appropriate zone.

5. How can I obtain a zoning verification letter?

Zoning Letters are often requested by new or prospective owners, lenders, or appraisers to verify the zoning of a property and if the proposed or current use is permitted, conditional or nonconforming.  Request a Zoning Verification Letter through the Self Service portal. Click here, Civic Access (pinellas-park.com) then click “Apply”, then “Plans”, the “Apply” from the “Zoning Letter” field. Log in and if necessary, create an account first, then fill out the required fields. There is a fee of $75.

6. I want to throw a party. Do I need a permit?

If the party or event is located on a residential property and only open to invited guests, no permit is required.

If the event is open to the public, a Temporary Use permit is required. Request a Temporary Use Permitr through the Self Service portal. Click here, Civic Access (pinellas-park.com) then click “Apply”, then “Plans”, the “Apply” from the “Temporary Use” field. Log in, and if necessary, create an account first, then fill out the required fields and upload all applicable documents. If the event includes the closure of public roads or sidewalks, a Block Party permit is required.

To view more information on Temporary Use regulations click here. SECTION 18-1530. - ACCESSORY USE AND SUPPLEMENTARY DISTRICT REGULATIONS | Land Development Code | Pinellas Park, FL | Municode Library

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1. When did Pinellas Park enter the CRS Program?

Pinellas Park first entered the CRS Program on October 1, 1991. From the very beginning city officials have recognized the value of the CRS Program in reducing risk to floodplain property owners, and have actively pursued a variety of floodplain management activities to reduce flood risks to the residents. The program also provides discounts on premiums for flood insurance policy-holders in the community based upon mitigation activities undertaken by the community.

2. What is Pinellas Park’s CRS rating?

Pinellas Park has a Class 6 rating under the CRS, which provides a 20% discount on flood insurance premiums for property located within special flood hazard areas and a 10% discount in non-special flood hazard areas within the community.

3. How does the Community Rating System work?

Read our program structure and activities page for this information.

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1. Why does a fire truck come when I call for an ambulance?

When you call 911, the closest EMS unit is sent to your emergency. Sometimes, the closest EMS unit is already on a call. When this happens, the closest Fire Truck with emergency medical capabilities and the next closest EMS unit is sent to your location to ensure medical attention reaches you as soon as possible. Many fire trucks have full Advanced Life Support (ALS) capabilities and are staffed with Paramedics.

2. What is the difference between the Fire Department rescue units and Sunstar?

Pinellas Park Fire Department provides full emergency services including fire suppression, hazardous materials response, technical rescue response, and Advanced Life Support (ALS) EMS services. We respond first to all emergencies in the City to ensure the public gets the most rapid response to their emergency.

Sunstar is the ambulance company that takes patients to the hospital after the Fire Department has stabilized them. Pinellas County owns the Sunstar name and contracts with a private third-party provider to operate the company. When a Sunstar ambulance take patients to the hospital, it allows the Fire Department units to be available for the next 911 call.

3. Does the fire department have paramedics?

Pinellas Park Fire Department provides full Advanced Life Support (ALS) EMS services by employing Firefighter/Paramedics. These individuals are certified through the state of Florida to perform both fire suppression and ALS EMS procedures. These Firefighter/Paramedics work on both EMS units and Fire units specially equipped to provide ALS care.

4. How do I register for a CPR Class?

Click Here

5. How do I get a copy of my EMS/Fire Report?

Click Here

6. Is Open Burning allowed on my property?

Pinellas Park follows the Pinellas County Ordinance here.

7. How can I receive a free smoke alarm?

Click Here

8. How can I request a lock box for my property?

Click Here

9. How do I schedule a fire truck to come out to my event?

Click Here

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1. Does the City supply my garbage containers?

No. Residents are required to provide their own garbage containers.

2. What is an acceptable size container?

The maximum size acceptable is a 35 gallon capacity container equipped with handles and a lid. Plastic trash bags are acceptable. Containers larger than 35 gallons will not be picked up.

3. Is there a weight limit for each container and / or bundled trash?

Yes. No container and/or plastic trash bag shall exceed 50 pounds. Other items, such as, carpet, and building and construction materials must be containerized and / or tied and bundled in no longer than three foot lengths. Each tied and bound bundle shall not exceed 50 pounds.

4. When should I have my garbage at the curb for collection?

Containers are to be placed at the curb by 7 a.m. on your designated collection day and removed by midnight on your collection day.

5. Can I get a special pick up for appliances and / or furniture?

Yes. Discarded appliances and furniture are to be placed at the curb and will be collected on the same day as your regular garbage. Note: A refrigerator and / or freezer must have the door removed or padlocked before it is placed at the curb for pick up.

6. What items are unacceptable for curbside collection?

Automotive parts and hazardous wastes, such as:

• Automotive batteries and fluids
• Explosives
• Fuel tanks
• Poisons and various household chemicals

7. Who do I call if my garbage and / or recycling collection is missed?

Please call the Utility Billing Department at 727-369-0690. The City's waste hauler has 24 hours to respond and collect.

8. Whom should I contact for proper disposal information of unacceptable items such as television, old paint and chemicals?

For information regarding the proper disposal of unacceptable items, please call the Utility Billing Division at 727-369-0690 or for Household electronics and chemical disposal information, please call the Household Electronics and Chemical Collection Center at 727-464-7500.

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1. How do I apply for a Firefighter position?

To apply for a Firefighter position with the City of Pinellas Park, you must apply through the National Testing Network (NTN); phone number 425-423-9922. Applicants applying for a Firefighter position must meet the following requirements:

• Possession of a current State of Florida Firefighter Certification and a current State of Florida Emergency Medical Technician Certification or better
• Possession of a valid driver's license
• Must be at least 18 years old
• High school graduate or equivalent
• Applicants must not have used any form of tobacco products for one year prior to the date of State of Florida Firefighter certification

2. How do I apply for a position as a Police Officer?

To apply for a Police Officer position with the City of Pinellas Park, you must:

• Apply through the Police Applicant Screening Service (PASS) to find out about their procedures and fees at:
  3200 34th Street South
  St. Petersburg
• Please call 727-864-3822 for more information.
• Once a file is established with P.A.S.S., you may contact the City of Pinellas Park Professional Standards office at 727-369-7828.

3. How do I apply for a position with the City of Pinellas Park?

The City of Pinellas Park accepts applications only for positions that are currently open. You may also call the City’s Job Line at 727-369-0703. To apply for a current opening, complete and submit an Application for Employment to Staffing and Benefits. You may also stop in our office to apply in person at:

Community Development
6051 78th Avenue North
Pinellas Park

4. How long are applications kept on file?

Three months.

5. Is the City of Pinellas Park part of the Florida Retirement System?

No. All full-time employees who meet established pension requirements participate in the City of Pinellas Park pension plans.

6. What kind of benefits does the City of Pinellas Park offer?

Review the competitive benefits and employee programs offered by the City of Pinellas Park.

7. Will I be notified of my application status?

If you are interviewed, yes. If you are a qualified veteran who claimed Veterans' Preference, yes (whether or not you were interviewed).

You can also call Staffing and Benefits at 727-369-0633 for the status of your Application for Employment.

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1. How can I contact Library & Cultural Affairs?

View the Staff Directory.

2. Are there online resources?

Yes, view Online Resources.

3. Are there library programs?

Visit the Library Programs page.

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1. How do I get a copy of a Police Report?

You can get more information on how to get a copy of a police report by visiting our Police Records section of the website.

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1. How wide can my sidewalk be?

Please add answer before launch.

2. What is the maximum widgth for my driveway?

Please add answer before launch. 

3. What do I need a permit for?

Please add answer before launch. 

4. When is a right-of-way permit required?

Whenever any work is being performed within city right-of-way.

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1. What is Reclaimed Water?

Reclaimed water is wastewater that has been highly treated and disinfected to remove impurities while retaining nutrients that work as fertilizers. Reclaimed water is ideal for lawn sprinkling, but not suitable for human or animal consumption because of the chemical salts (or nutrients) that remain. Reclaimed water will be delivered to homes and businesses through an underground distribution system entirely separate from the drinking water system.

2. Why Reclaimed Water?

Water is a valuable and finite resource. More and more people are moving to Florida and they all require water. To ensure there is adequate water for all future needs, the State encourages and promotes water conservation and the use of reclaimed water. Water reuse in Florida is no longer optional. We cannot afford to use our water just once.

City officials recognized that water conservation was of utmost importance. Studies have shown that over 50% of the drinking water used in Florida is for irrigation. Reclaimed water not only recycles a valuable resource but helps save fresh water for purposes other than irrigation.

Connecting to the “Reclaimed Water” system will allow you to be a practicing conservationist of an important resource. Conserving water and preserving the local environment shows foresight in planning for a better tomorrow.

Use it again, Pinellas Park! This is what the City’s “Reclaimed Water” system is all about.

3. How Can Reclaimed Water Be Used?

In the City of Pinellas Park, reclaimed water will primarily be used for irrigating residential lawns, commercial lawns, parks, schools and highway medians. Reclaimed water can also be used to irrigate edible crops that will be peeled, skinned, cooked or thermally processed before consumption is allowed. All other crops must be irrigated indirectly.

It is not appropriate for the City’s reclaimed water to be used for drinking and bathing water or for filling swimming pools. Reclaimed water may not be piped into any building used for residential purposes.

You must disconnect your irrigation system from your present water supply source before connecting to reclaimed water.

4. Is Reclaimed Water Safe?

Reclaimed water has been extensively treated and disinfected to ensure that public health and environmental quality are protected. To meet its required unrestricted public access quality, reclaimed water must meet the strict standards of quality established by the Florida Department of Environmental Protection (FDEP).

The City’s reclaimed water system is monitored 24 hours a day by Pinellas County to ensure consistent quality standards are met. Testing is performed at the laboratory on site at the plant, as well as by independent research centers.

Physical contact with reclaimed water is not known to have any negative effects; being splashed or sprayed by the water should not be cause for alarm. However, remember that (1) reclaimed water is primarily used for irrigation and is not for consumption or sanitary purposes, and (2) irrigation should occur at a time when human or animal contact is least likely.

5. Reclaimed Water Makes Sense

The City of Pinellas Park’s “Reclaimed Water” system is beneficial in many ways:

By reducing current and future demands for fresh water to be used for irrigation, reclaimed water helps you save water, while conserving the Floridian Aquifer, our primary fresh water source.

Saves Money

Reclaimed water helps you save money. After the initial connection fee and utility deposit, the charge for reclaimed water should significantly reduce your monthly water bills.

Using reclaimed water saved money spent on fertilizer due to the water’s nutrient rich content (supplemental fertilizing will still be needed).

Conserving water delays for many years the costs necessary to develop new fresh water sources and to upgrade wastewater treatment facilities.

Well water irrigators will save on pump costs for operation, maintenance and repair.

Drought Conditions

During drought conditions, reclaimed water irrigation is not subject to water restrictions which apply to well and drinking water. Also, reclaimed water is odorless and will not stain concrete, unlike well water supplies.

Irrigation

Finally, irrigation with reclaimed water helps you save the environment by reducing the amount of wastewater discharged to rivers and oceans.

6. How Do You Sign Up For & Receive Reclaimed Water Service?

Once service lines are installed in your area, you need only follow these steps for both residential and commercial service:

Call, write, or visit the Utility Billing Division in:

City Hall

5141 - 78th Avenue

Pinellas Park, Florida, 33781, 727-369-0690

Hours

Mondays through Fridays, 8 a.m. to 5 p.m.

Learn More

Receive an information package including a reclaimed water application and policies and regulations.

Fill out an application, pay the connection fee and return it to the Utility Billing Division.

Computer service connection installation and arrange for a Reclaimed Water inspection by the City’s Water Division, 369-5850, Mondays through Fridays, 8 A.M. to 4 P.M.

Obtain reclaimed water service upon correction of any deficiencies and passing final inspection.

Save and “Use it again, Pinellas Park!”

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1. What items can I put in my recycling container?

These items can be placed in the recycling container:

• Glass food and beverage bottles and jars (green, brown and clear colors)
• Newspaper (including all advertising inserts)
• Plastic PETE Number 1 and HDPE Number 2 (two liter soda bottles and milk and juice containers)

Look for the numbers (1) and (2) within the recycling arrows on the bottom of the container. Aluminum, Steel and Tin food and beverage cans.

2. Do I need to remove the lids from plastic and glass bottles and jars?

Yes. Please discard all lids with your regular garbage.

3. Do I need to rinse my recyclables?

Yes. A light rinse helps remove contaminates from the recyclables. Clean material has more value. Rinsing will also reduce odor buildup in your recycling container.

4. How can I get the little black insert replaced?

The City has phased out the use of the insert. Please combine all your recyclables into the blue container. The recycling crews will sort the material at the curb.

5. I am a new resident and do not have a recycling container, or I need to have my recycling container replaced. How can I get one?

If you should need a recycling container or if your current container is damaged and needs replacing, please call the Utility Billing Division at 727-369-0690 and one will be delivered to your home. Note: The recycling container is the property of the City of Pinellas Park and must remain with the property should you move or transfer your utility service.

6. How can I recycle if I am a commercial business?

The City strongly encourages businesses to recycle. If your business would like to begin a recycling program, please call the Utility Billing Division at 727-369-0690 to set up recycling collection service through the City's waste hauler or you may choose one on your own.

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1. Does the City retain an insurance agent or broker through which it purchases employee benefits programs?

Yes, the City retains an agent of record through which employee benefits programs are purchased. The current agent of record is Brown and Brown Insurance.

2. Can an Organization, Vendor, or Contractor commence a project, agreement or an event before providing evidence that the City's insurance & indemnification requirements have been met?

No, all Organizations, Vendors and Contractors must provide proof that they have met the City's insurance and indemnification requirements before proceeding with any event, project, or job on City property. The insurance limits are set forth through the Risk Management Division and must be reviewed and approved prior to the commencement of any event, project, or job. In order to prevent a delay in the start of a project, businesses are advised to make the proper arrangements early with their insurance provider.

3. When does a new City employee become eligible to participate in the City sponsored group benefits programs?

A new employee becomes eligible to participate in the City sponsored group benefit programs on the first day of the month following sixty days of continuous employment.

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1. Why can't you make an online payment to a non-active utility account?

Utility accounts must be in an active status to accept online payments.

2. Why can't you make a credit / debit card payment online to an active account that is coded for "Cash Only"?

A Credit / Debit card payment transaction cannot be processed as the same as cash.

3. The utility account is in my deceased spouse's name. How do I change it to my name?

Please call Utility Billing at 727-369-0690. A copy of the death certificate is required.

4. The utility account is in my ex-spouse's name. How do I change it to my name?

Please call Utility Billing at 727-369-0690. A copy of the divorce paper is required.

5. The utility account is in my maiden name. How do I change it to my married name?

Please call Utility Billing at 727-369-0690. A copy of the marriage certificate is required.

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1. Does my yard waste need to be containerized?

Yes. Larger material must be cut into no longer than three foot lengths and no limb may exceed three inches in diameter. All bundles must be tied and bound and not exceed fifty pounds in weight.

2. Can I recycle my yard waste?

Yes. Grass clippings should be left on the lawn. They provide valuable nutrients to the soil. Leaves can be used as mulch in flowerbeds and around trees or consider beginning a back yard compost project. 

Residents may also bring yard waste to the Waste Management / City brush site located at 12950 40^th Street. This site is open Sunday through Saturday from 7:30 a.m. to 4:30 p.m. Proof of residency is required. This site is available to Pinellas Park residents for free disposal of yard waste only. You may be required to produce a utility bill to show that you pay for garbage service to the City. Free mulch is available to residents. Please bring your own shovel and container and take as much as you like. Commercial use of the brush site for free disposal is not permitted. 

For information regarding commercial disposal, please contact the Waste Management transfer station directly at 727-573-1358.